FAQs

We are fully insured with both employer’s liability insurance and public and product liability insurance of up to £10 million. Additionally, we are also have private indemnity insurance, thus making us fully covered to safely carry out all operations and services.

This is very much up to individual preference as some may wish to retain chip or logs for their own use. However, should the client wish to have all green waste removed from site, this is easily accommodated.

No. All quotes are free and carried out by a fully qualified and trusted member of staff.

LOLER stands for Lifting Operations and Lifting Equipment Regulations. All our equipment here at ARB Tree Care, including all climbing kits and our MEWP are assessed on a six-monthly basis to ensure that they comply with these regulations and are safe to use.

A TPO is a Tree Preservation Order and much like a Conservation Area means that the tree (or trees) are protected by law and works cannot be carried out on them without prior permission. To find out if you are covered by either of these, you should check with the local planning authority. We also have vast experience in dealing with such trees and are able to appeal for work to be undertaken if necessary.

We operate an invoice system. Once works are completed you will be issued with an invoice for the works which must then be paid within 14 days. We accept cash, cheque or BACs payments.

07968 788 009